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Some VPN customers getting disconnected
By Kevin, 2014-12-02 15:55:56 in VPN APP
Seems like we have a small issues on our API server for the Windows VPN client that makes some customers disconnecting time to time. We've made some updates on the server and monitoring it now for 48 hours to see if we still get some disconnection issues. *Updates* 2014-12-03 18:51 Service seems to be stable again after 24 hours. We're s..

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Server in France down
By Kevin, 2014-11-26 22:02:38 in VPN service
Our provider in France has out age. We're wait for the first response from our provider and we'll update any status here! Status: 22.00 Email has been sent to our provider about network down. 2014-11-27 13:23 Broken disk in server. New disk will arrive within 1 - 2 days to Data center. 2014-11-30 19:12 Server are up and running with ..

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CyberMonday Offers
By Kevin, 2014-11-17 12:49:01 in Website
For Black Friday to Cyber Monday PrivateVPN will be offering a 10% discount and on top off this you will have the chance to win one of 15 yearly accounts. Read more here: https://www.bestvpn.com/blog/11773/cybermonday-offers-privatevpn/

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Connection issues
By Kevin, 2014-10-22 15:46:18 in VPN service
Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Clarification: This o..

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OpenVPN instructions for Synology and Tomato routers added
By Kevin, 2014-10-12 16:38:59 in Website
OpenVPN instruction for Synology and Tomato routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on Synology and Tomato routers. Tomato: https://privatevpn.com/get-started/tomato/openvpn Synology: https://privatevpn.com/get-started/synology/openvpn

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New server in Russia
By Kevin, 2014-09-25 22:05:53 in VPN service
Our server in Russia has been replaced with a new server and a new internet provider due to poor speed. Speed test on the new server: http://www.speedtest.net/my-result/3787412392

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Plimus removed
By Kevin, 2014-09-14 19:38:54 in Website
Due to high fraud activity we decide to remove Plimus as a payment provider. Plimus will be replace by another payment provider with bitter fraud protection.

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Connection issues again
By Kevin, 2014-09-11 15:48:43 in VPN APP
Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" C..

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Issues with Viscosity
By Kevin, 2014-09-10 19:56:35 in VPN APP
There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection. Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639

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